Due to COVID-19, Please allow 7-14 business days for orders to be processed and shipped

FAQS

SHIPPING

All orders placed and paid for will ship within 7-14 BUSINESS days. All orders are shipped using USPS. Please be mindful that USPS is experiencing delays that are out of Brookes control. These delays may result in you receiving your package 2-5 business days after scheduled delivery . 

DELIVERY 

  • Brookes is NOT responsible for any stolen packages
  • Orders that are returned to sender because of incorrect address will result in the customer paying an additional shipping fee to have items resent. 

REFUNDS & ECHANGES 

ALL SALES ARE NON- REFUNDABLE

  • Brookes does NOT issue any refunds unless your items are damaged upon receiving and an email with picture attached is sent to sales.brookes@gmail.com within 7 days of receiving damaged items. 
  • Brookes does NOT offers exchanges